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I started working with this company to re-finance my house. When the process started in the middle of august I was told that it would be finished in the middle of September. I finally started working with another company in the middle of October after I got tired of...
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1.0
#948015
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The most ludicrous process ever for a refi. The two people I started with, left the company before I got rid of this process. I was told the process would take 30 days; 90 days later it was still going on when I finally got rid of them. The underwriting department...
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#919869
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This company SUCKS! I started a re-fi loan with them, but when the numbers came out it was all to their benefit. They wanted to lower my current payment by $21.00, add $19,500.00 to my loan and charge me 3 points at $2,000.00 a point. As you know once you re-fi you...
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1.0
#915556
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Home Refinance Review

American Equity Mortgage
#891135
1.6
Underwriters made requests that were unethical and illegal.
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Loan Review

American Equity Mortgage
#888498
1.6
*** poor all around. They will make your life a living ***. They don't know the business, they're lazy, they pass the buck, and did I mention they were *** poor all around? DO NOT DO BUSINESS WITH THIS JOKE OF A "COMPANY"
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American Equity Mortgage Appraisal Process Review

American Equity Mortgage
#721185
1.0
Scammed me out of $510.00 for an appraisal. Which they said they would charge my debit card $375 not the $510. In the end they would not give us a loan. Refusing to reimburse us the money for the appraisal.
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Loan Review

American Equity Mortgage
#606855
AEM is worst than u can image. They sold our high interest loan to some forgiener investors such as SPS and they need to be wipe out by another oh we better not say. Time will come to white collar gimmicks n squeeze their blood out for good.
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I started the loan process with them on April 1, My loan processor quit and let me know someone else would take over the loan. I started with the next processor, they quit, this went on and on.... After 5 processors quitting and 2.5 months later, I called and asked for...
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1.3
I didn't like
  • Lack of communication
  • Service
#872848
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Yes, i have had a bad experience with tjis company, American Equity Mortgage. I was dealing with Grant Carroll and my paperwork kept getting lost, I had to resend several times. I paid for an appraisal of $500 and I still do not have a copy. I backed out of the loan...
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1.4
#860876
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Buyers beware, AEM is the worst refinance company ever. I have refinanced and closed on as many as 15 homes and mortgages over last 20 years and this was the worst ever. All sunshine and rainbows but can't close the deal. Very inexperience persons behind all the paper...
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2.7
#850432
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Loan 15 yr fixed , 3.625% Issue 1 . Agent wouldn't quit insisting that my home would appraise at enough for conventional loan. I knew it wouldn't and It didn't. Had to go FHA. Delays , month in now, new appraisal, escrows and PMI now ,etc. Issue 2. After going...
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#822762
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I was just beginning to weigh my options with American Equity Mortgage. I was told that I would have a very high closing rate through FHA so I asked what the specific amount was. I was told it was 1.75%. I asked the amount and she told me she did not know. If I...
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1.7
I liked
  • Potential interest rate
I didn't like
  • Initial conversation with an awful insulting staff member
  • Staff
#821314
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David Schissler out of the Bloomington Mn. office is amazing! I would recommend him to my family and friends. We had tough credit scores when reaching out to David. While he was working on getting us pre approved he advised us to get a credit card to show revolving...
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5.0
#772633
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very bad experience with this. it is better to go somewhere else then AEM. I waste my appraisal fee and almost 2 month time. before we started the loan, lender called me forced me that time, they are totally diffrent in behaviour but once i spent my money and time....
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#754371
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