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  • Customers like
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    • Initial conversation with an awful insulting staff member 1
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Loan 15 yr fixed , 3.625% Issue 1 . Agent wouldn't quit insisting that my home would appraise at enough for conventional loan. I knew it wouldn't and It didn't. Had to go FHA. Delays , month in now, new appraisal, escrows and PMI now ,etc. Issue 2. After going FHA sat in agents office and did the math with my wife. Asked about title 184 native american loan. Agent says interest will go up to 4.5% but PMI will drop off after 50 - 60 months. So i did the math and the total payment of loan would be about the same if interest went up to... Read more

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I was just beginning to weigh my options with American Equity Mortgage. I was told that I would have a very high closing rate through FHA so I asked what the specific amount was. I was told it was 1.75%. I asked the amount and she told me she did not know. If I wanted $220,000 it is simple math. I did it myself. So when I told her no thank you as I am not paying that for closing costs, I was told good luck on finding that elsewhere. I told her my current bank did not charge that much so I will just stay with them. She told me I was... Read more

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David Schissler out of the Bloomington Mn. office is amazing! I would recommend him to my family and friends. We had tough credit scores when reaching out to David. While he was working on getting us pre approved he advised us to get a credit card to show revolving credit. We did as advised and still got pre approved wth our lower credit through fha. David is very knowledgable and he was available to answer our questions even on weekends! His staff is very friendly and knowledgable as well. They helped make our dream come true! Thanks David!! Read more

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very bad experience with this. it is better to go somewhere else then AEM. I waste my appraisal fee and almost 2 month time. before we started the loan, lender called me forced me that time, they are totally diffrent in behaviour but once i spent my money and time. they are totaly different person.I told then before i start my loan about our income and every situation, but they gave me very hard time. Much better to go somewhere else. do not believe on those people, who call to your home or phone to get loan. go to bank or lender whom you... Read more

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I worked with American Equity Mortgage and after 2 months of gathering paperwork, paying for an appraisal, and then waiting to hear back for over 3 weeks, I can only tell you I am so disappointed. I emailed our broker 3-4 times over the last 3 weeks, left 3 or 4 voice mails and then finally said in my last email that I was going to let people know of my experience, he finally called me. His reason for not calling was he thought someone else was keeping me in the loop... really? Why would I be leaving messages and emailing you? One of them... Read more

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I refinanced my house using American Equity Mortgage. This process took about 2 months. I talked with the person handling my refinance a number of times. I did not start the process until I was told exactly what the refinance would do: 1. my mortgage payment would go down $100 2. I would receive $2000 3. I would not be required to make the first payment for 2 months. I repeated those requirements EVERY time I spoke with him and certainly before I spent almost $500 on an appraisal. I also told him from the start that I wanted the insurance... Read more

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Scammed me out of $510.00 for an appraisal. Which they said they would charge my debit card $375 not the $510. In the end they would not give us a loan. Refusing to reimburse us the money for the appraisal. Add comment

Basically, the conversation about closing cost for $253.73 ended up costing me $4,447.04. I signed off with American Equity for $86,795.44. My interest rate went from 6.5% to 4.250%, so I was feeling good about my refinance. The amount I thought I was refinancing did not turn out to be the final amount. The final amount was $89,815.00 I don't feel good now. The loan was quickly sold to another mortgage company. Now, if I have questions I must talk with both companies. I truly believe loan officers are really sales officers! Just like the car... Read more

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Ryan in Bloomington was our guy. He was a fast talking, ungenuine, but understandable man. He sat for hours with us reiterating the same thingsa and try to explain that no one could get us a lower interest rate without paying their crazy amounts for points or waiting until the end when you are approved and then he claimed they would try to renegotiate a better rate for us - ya right. Long story short, we were unaware of how this works so we signed with him and paid $600 for the appraisal (really high!). We felt the regret as soon as we walked... Read more

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AEM is worst than u can image. They sold our high interest loan to some forgiener investors such as SPS and they need to be wipe out by another oh we better not say. Time will come to white collar gimmicks n squeeze their blood out for good. Add comment

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