American Equity Mortgage Complaints and Reviews

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  • Mar 19
  • Loans and Mortgages
  • Minneapolis, Minnesota
  • Mortgage
  • 130
  • REVIEW RATING 4/5

Ryan in Bloomington was our guy. He was a fast talking, ungenuine, but understandable man. He sat for hours with us reiterating the same thingsa and try to explain that no one could get us a lower interest rate without paying their crazy amounts for points or waiting until the end when you are approved and then he claimed they would try to renegotiate a better rate for us - ya right. Long story... Read more

Was this review helpful? 2 1

AEM is worst than u can image. They sold our high interest loan to some forgiener investors such as SPS and they need to be wipe out by another oh we better not say. Time will come to white collar gimmicks n squeeze their blood out for good. Add comment

  • Feb 13
  • Loans and Mortgages
  • Canyon, Texas
  • Federal Housing Administration Appraisal
  • 135
  • REVIEW RATING 4/5

Charged 600 dollars for an fha appraisal. I had just had an fha appraisal done 8 months prior that cost 150. Talked to Cynthia last Thursday and she said she would call me back the very next day. It is now a week later and I have called a and left messages with no return call. I would recommend finding an operation that's not going to rip you off. I'm sure I have lost the 600 dollars for this so... Read more

Was this review helpful? 1 0

Tried to get an equity loan, my home didn't appraise high enough to do the loan THEY said. Can't get a copy of appraise I paid for. Would really like to at least see it. Not a happy customer. Would not recommend them at all. Cecil Price Add comment

  • Nov 19, 2014
  • Loans and Mortgages
  • Virginia Beach, Virginia
  • Mortgage
  • 277
  • REVIEW RATING 4/5

Every time it would submit a document they would tell me everything was good, but two days befor our closing date have us a list of 13 other things and then told me the day befor closing most of them had to have this or that on it or was in the format, as well as I needed three months of reserve money a week prior to closing and told me to simply"just borrow it" then after me depositing the money... Read more

Was this review helpful? 2 4

  • Jun 26, 2014
  • Loans and Mortgages
  • Layton, Utah
  • Bad Loan Service
  • 1
  • 1
  • 441
  • REVIEW RATING 5/5

absolutely horrible!!! we lost over two thousand dollars in out of pocket costs after they told us in a daily basis everything was good to go to purchase this home. after running around town getting them every piece of information they could ever ask for they would turn around and need it submitted again in a different format or need a newer copy. don't ware your time. trust me crooks is... Read more

Was this review helpful? 4 2

  • Jun 14, 2014
  • Employees and Ex-employees
  • Sandy, Utah
  • Working Place
  • 535
  • REVIEW RATING 5/5

My 23.5 days of the worse employment that I have ever had in the mortgage industry. I applied at American Equity Mortgage based on a referral from a friend. I was told that the manager was a difficult guy to work for but with my professional skills and abilities I should be fine. The interview was a little awkward because his only concern was what everyone is saying about him. I did not mention... Read more

Was this review helpful? 4 1

  • Nov 14, 2013
  • Loans and Mortgages
  • Saint Louis, Missouri
  • Remortgage
  • 283
  • REVIEW RATING 4/5

What a frustrating ordeal, the appraisal said thing that we don't have at our house such as cover patio and detached car garage, and to top it off they miss calculated the amount needed to pay off credit cards and home, all they said was sorry to late to do anything, now I increased my years and still never got the needed things paid off. I was told to meet with agent at his office he never... Read more

Was this review helpful? 1 0

  • Nov 08, 2013
  • Loans and Mortgages
  • Home Mortgage
  • 400
  • REVIEW RATING 5/5

American Equity Mortgage will make promises that they will not honor. I was told by AEM that I am a candidate for a mortgage. I told them that I am skeptical since I recently got divorced and my ex husband and I recently did a short sale. Page Vrendenburg from AEM assured me that my situation is not a problem as long as I have a good job, which I do. He said that FHA recently rolled out a new... Read more

Was this review helpful? 5 2

  • Oct 09, 2013
  • Loans and Mortgages
  • Indianapolis, Indiana
  • Rental Property Refinancing
  • 392
  • REVIEW RATING 5/5

I was working on refinancing my rental property and getting rid of some credit card debt with American Equity Mortgage in late august.Everything looked great on paperwork to refinace mortage and get cash out to pay cards off..But they needed a appraisal that cost $450 to be done for them to move on...After the appraisal came back better then expected..the rep told me i could wipe most my debt... Read more

Was this review helpful? 3 1

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